PaysAll Terms & Conditions

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Before registering, accessing, or using the PaysAll Services, please read the terms and conditions carefully (defined below). The terms and conditions constitute a legal agreement between you and PaysAll Digital (OPC) Private Limited. You agree to and acknowledge that you have read the following terms and conditions. You may not use the Services and/or immediately cancel the Services and/or uninstall the mobile application if you do not agree to these terms and conditions or do not desire to be bound by them.

You agree to be bound by the single-sign-on ID (hereinafter SSOID) terms and conditions set forth below, as well as the service-specific terms and conditions applicable to each PaysAll Service, by registering on, accessing, browsing, downloading, or using the PaysAll Platform for any general purpose or for the specific purpose of availing any PaysAll Service (hereinafter collectively, the T&Cs). These T&Cs also include any additional or changed SSOID terms and conditions, as well as any additional or modified service-specific terms and conditions for any PaysAll Service or any future service that PaysAll may offer on the PaysAll Platform. Finally, You must not impersonate anyone or anything, or assert or otherwise falsify Your identity, age, or association with anyone or anything. Finally, PaysAll has the right to suspend or permanently bar You from using PaysAll Services or accessing the PaysAll Platform if you violate the T&Cs. PaysAll provides all services under the "PaysAll" brand through the PaysAll Platform (or any derivatives or variations thereof). As a result, regarding Your use of PaysAll's digital services (which may include but is not limited to prepaid recharge, bill payment, booking movie tickets, bus tickets, hotel rooms, or flight tickets), all rights, benefits, liabilities, and obligations under the T&Cs shall, as the case may be, accrue to, or be incurred by, PaysAll.

We reserve the right to change the terms and conditions at any time by releasing an updated version on in the PaysAll App (s). The new Terms of Service will go into effect as soon as they are posted. It is your duty to check these Terms of Use for updates and changes on a regular basis. Continued use of the Paysall App after the posting of changes indicates that you accept and agree to the revisions, which may include the addition of new Terms, the removal of portions of these Terms, and other changes. We provide you a personal, non-exclusive, non-transferable, limited license to enter and use the Services as long as you comply with these Terms of Use.



PaysAll Services are not available to anybody under the age of 18 or anyone who has previously been suspended or barred from using PaysAll Services or using the PaysAll Platform by PaysAll. By accepting the T&Cs or otherwise using the PaysAll Services on the PaysAll Platform, You represent that you are at least 18 years old and have not previously been suspended or removed from using the PaysAll Services or the PaysAll Platform by PaysAll or for any other reason. You also represent and warrant that You have the right, authority, and capacity to enter into this Agreement and to adhere by all of its terms and conditions.

Digital Services

PaysAll supports the payment of certain invoices via the PaysAll Platform for PaysAll business partners who have partnered with PaysAll to allow their bills to be paid via the PaysAll Platform. For additional information about PaysAll's bill payment service, please read the relevant links on the PaysAll Platform. PaysAll also offers a number of digital products that make it easier to buy prepaid mobile, DTH, toll, and data card recharges, bus tickets, hotel reservations, and flight tickets. Coupon redemption services are among the other digital products accessible on the PaysAll Platform. The following are the terms and conditions for bill payments and digital products. The following terms and conditions apply to and bind You in relation to bill payments and digital items, in addition to the SSOID terms and conditions that You have already accepted. Even if such term or condition is not directly replicated above, each SSOID term or condition applies to and is binding on you or any of your activities on the PaysAll Platform. The phrases 'Agreement' or 'T&Cs' used herein refer to the terms and conditions for bill payments and digital products, as well as the SSOID terms and conditions with regard to PaysAll Services or PaysAll Platform, as well as any service-specific terms and conditions

PaysAll Recharges

PaysAll is merely a distributor of digital goods. PaysAll is a reseller of prepaid mobile recharge services that are ultimately offered by telecommunications service providers (hence referred to as Telco or Telcos) or other distributors or aggregators of such Telcos. PaysAll is not a warranty provider, insurance, or guarantor of the Telcos' services. PaysAll sells prepaid mobile recharge to you with no recourse against PaysAll if the Telcos breach the contract. Any complaints between You (or the recharge recipient) and the Telco regarding the quality, minutes given, cost, expiration, or other aspects of the mobile prepaid recharge purchased must be resolved solely between You (or the recharge recipient) and the Telco. Other prepaid recharge goods available on the PaysAll Platform, such as prepaid recharges for DTH, data card, and toll tags, as well as other prepaid recharge products that may be offered on the PaysAll Platform, are subject to the terms and conditions set forth in this section, mutatis mutandis. PaysAll will not be held liable for any recharge failure on the part of any of its recharge partners.

Refund Policy

On the PaysAll Platform, all prepaid recharge sales are final, with no refunds or exchanges available. You are liable for the cellphone number or DTH account number for which the prepaid recharge was purchased, as well as any charges incurred as a result of those purchases. You are also responsible for data card and toll-tag recharge information, as well as any charges incurred as a result of those purchases. PaysAll is not liable for any prepaid recharge purchases made with an erroneous cellphone number, DTH account number, or toll or data card details. However, if money has been charged to Your card by You on the PaysAll Platform and a recharge has not been delivered within 24 hours of the completion of the transaction, You must notify us by sending message to our customer service address listed on the PaysAll Platform's 'Contact Us' page. Include the following information in your e-mail: cellphone number (or DTH account number, data card or toll-tag information), operator name, recharge value, transaction date, and order number. PaysAll will look into the incident and, if it is discovered that money was charged to Your card or wallet without delivery of the recharge, You will be refunded within 1-2 working days to your PaysAll wallet.

Bill Payments

You will need access to the World Wide Web or the Internet, on any other device that can access web-based material, and you will also need to pay any service costs associated with such access in order to use the bill payments service or any other PaysAll Service. PaysAll reserves the right to add to or remove from this list of billers or types of payment accounts that can be used to make payments to a biller at any time. Depending on the biller's criteria, the type and range of payment accounts that can be utilised to make payments may vary. When using specific types of payment accounts in relation to a biller, there may be additional fees/charges. Depending on whether a card or a bank account is used to give the payment instruction, the terms under which a payment can be made to a biller may differ either (a) by sending an online debit/charge instruction to a payment account or (b) by setting up an automated debit to a payment account. You agree to the following terms by using the bill paying service:
 1) give truthful, accurate, current, and complete information about yourself ("Registration Data"), your payment account information ("Payment Data"), and your biller information ("Biller Data"); and

2) Maintain and immediately update the Registration Data, Payment Data, and Biller Data to ensure that they are always true, accurate, current, and complete. PaysAll has the right to suspend or terminate Your account and refuse any and all current or future use of the PaysAll Services/PaysAll Platform if You provide any information that is untrue, inaccurate, not current, or incomplete, or if PaysAll has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete (or any portion thereof).